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Privacy Policy

Who we are:


Express Removal Service

Unit 9, Burgess Business Park, Parkhouse St, London, SE5 7TJ.



Tel: 0788 416 0499




Protecting your personal data is very important to us and we will only use the information we collect in accordance with the general data protection regulations (GDPR).


We explain clearly below how we collect, manage, process store and share the personal information that you provide to us via the website .

We are committed to protect and respect your privacy and you can trust us to do so in a careful and responsible manner. Please read this privacy policy carefully to understand our views and practices regarding your personal information and how we will treat it.

By continuing your visit to you accept this Privacy Policy and the processing of your personal data as explained below. If you do not agree to this Privacy Policy you must not use

For any questions regarding this Privacy Policy, you can contact our data protection officer by sending an email to

For the purpose of applicable data protection laws and the general data protection regulation (GDPR) (Regulation (EU), the data controller is “Express Removal Service”, whose registered address is: Unit 9, Burgess Business Park, Parkhouse St, London, SE5 7TJ.


Personal information we collect from you.

We may collect the following data about you:


  • Your name
  • Your email address
  • Your address
  • Your phone number
  • Your date of birth
  • Your business names
  • Your financial details
  • Any personal data you post on our website
  • Data about how you use our website


Technical data such as your IP address, your login data, details about your browser, length of visit to pages on our website, page views and navigation paths, details about the number of times you use our website, time zone settings, and other technology on the devices you use to access our website.


You’re marketing and communication preferences


Any other information that you directly provide to us whether through our contact form, over the phone, by email, or otherwise, such as when entering a competition or completing a survey.

Photographs of you for marketing purposes

CV and application forms

You provide us with your personal information by creating an account, placing an order, signing up for our newsletter, or corresponding with us by email, telephone, or social media. It includes information you provide when you search for a service, report a problem with our website, contact our customer service or communicate with us, or interact with our social media accounts. (Facebook, Instagram)

The personal information you provide us may include but is not limited to your name, address, email address and phone number, and Financial and credit card information. However, we will only request information that is required for the specific purpose.

By submitting this data, you give your consent that we collect and process the data to provide you with the information, products, and services that you requested from us. In such a case, the legal basis for the processing is Article 6 (1) (a) GDPR. You have the right to withdraw this consent at any time. We may also use this data to carry out our obligations arising from any contracts entered between you and us. In such a case, the legal basis is Article 6 (1) (b) GDPR. We store your personal data only as long as we need it to provide the information, services, or offers you requested or to carry out our obligations arising from any contracts between Express Removal Service, its customers, partners, and suppliers.


We automatically receive the following information when you visit


Technical information, including the internet protocol (IP) addresses used to connect your computer to the internet, your login information, browser type and version, time zone setting, browser plug-in types and versions, device types, operating system, time, and date of consent and platform. Information about your visit, including the full uniform resource locators (URL), clickstream to, through, and from our site (including date and time), services you viewed, searched for, or purchased, page response times, download errors, length of visits to certain pages, page interaction information (such as scrolling, clicks, and mouse-overs), methods used to browse the website, and any phone number used to call our customer service number.


Why we process your personal information


We collect your personal information in order to provide you with the best user experience possible on and also continually improve our services.


We use your personal information to:


  • Take and handle orders, deliver products and services, process payments, and communicate with you about orders, products, and services.
  • Improve usability, effectiveness and functionality.
  • Analyze performance and fix errors.
  • Personalize your experience.
  • Recommend services that might be of interest to you.
  • To comply with legal obligations.
  • Communicate with you by email or phone.
  • Prevent fraud.


We reserve the right to check these log files and data retroactively if there is reasonable suspicion of an illegal act. (Due to concrete indicators) As far as personal data is processed, we do so solely to protect our legitimate interests to control illegal acts particular in connection with our website. The legal basis for this is Article 6 (1) (f) GDPR.


We may receive personal information about you from other sources. especially if you use any of the other partner websites of Express Removal Service and its affiliated websites. We are working closely with third parties (including, for example, business partners, subcontractors, payment and delivery services, advertising networks, Analytics providers, and search information providers).  We will notify you and ask for your consent when we receive personal information about you from them and the purposes for which we intend to use that information as well as the legal basis for such processing. You may withdraw your consent at any time and we will stop processing your data for that purpose.


We only use information held about you if you have provided your consent for the use of your data for marketing purposes. From time to time, we will contact you by electronic means (e-mail) with information about goods and services like those which were the subject of such consent. The legal basis for this processing is Article 6 (1) (a) GDPR.  You have the right to withdraw this consent at any time by contacting us at:


Third parties, we are working closely with, may also use information held about you if you have provided your consent to permit the selected third parties to use your data. The legal basis for this data processing is Article 6 (1) (a) GDPR.  You have the right to withdraw this consent at any time by contacting us at:



Express Removal Service uses cookies to distinguish you from other users of our website. This helps us to provide you with a good experience when you browse our website and allows us to improve your experience.  Most of the cookies we use are so-called “session cookies”.  Other cookies remain on your device until you delete them.  Our cookies allow us to recognize your browser at the next visit. as far as personal information is processed in this regard, we carry out such processing on basis of our legitimate interest to improve our website for users.  We only process data in this regard upon your visit to our website. 

The legal basis for such processing is Article 6 (1) (f) (GDPR).  you can delete cookies on your device at any time and once they are deleted, we cannot process any information contained in a cookie.  You can further adjust your browser so that you are informed about the setting of cookies and only allow cookies on an individual basis, exclude accepting cookies for specific cases or in general, and activate the automatic deletion of cookies when you close your browser.  The functionality of may be restricted when cookies are disabled.




Express Removal uses Google Analytics. A web Analytics service provided by Google Inc.  Google Analytics uses cookies to help us analyze your use of our website. The information generated by the cookie about your use of this website will be transferred to a Google server in the United States. We use Google Analytics with the extension “anonymizlp”, so that the IP address that is transferred to Google are only processed in a shortened version. We do this in order to exclude that they are directly related to you. Google will use this data for the purposes of evaluating your use of the website, compiling reports on website activity, and providing services related to the website and internet usage. Google may also transfer this data to third parties, provided that it is required by law or in so far as third parties process this data on behalf of Google. Google will not associate your IP address with any other data held by Google.

You can prevent the installation of the Google Analytics cookie by the settings of your browser software. we point out that if you do this, you may not be able to use the full functionality of our website. Furthermore, you can object to data collection and storage for google analytics in the future at any time via Google’s browsers plug-in.

As far as personal information is processed in this regard, we as of our legitimate interests for our own marketing purposes safeguard your interests by anonymizing your IP address. This process is done upon collection so that you are not identifiable. The legal basis for such processing is Article 6 (1) (f) GDPR.




Your security and privacy are essential to us. This is why “” is secured by an SSL certificate (Secure Sockets Layer) Which encrypts the information you input. You can see that a website is secure by an SSL certificate when https (hypertext transfer protocol secure) appears in the URL and that there is a lock symbol in the browser bar.

The personal information you provide us is stored on our secure servers. Our security procedures mean that we may request proof of identity before we disclose information. It is important for you to protect your password against unauthorized access. Take care to log out when you have finished using a shared computer.

Unfortunately, the transmission of information via the internet is never completely secure. Although we will do our best to protect your personal information, we cannot guarantee the security of your data transmitted to our website, any transmission is at your own risk.




We do not sell your personal information in any case! Express Removal shares your personal information only as described below.

We may transfer your personal information to third parties if legally required or if we instruct third parties to process your data under our authority. This will be done following strict adherence to applicable laws and regulations. 




We retain your personal information to enable your continued use of go green, for the necessary period to fulfill the purposes outlined in this privacy policy. (365 days) Unless a longer retention period is required or permitted by applicable law such as for tax and accounting purposes. For example, we keep your order history for you to be able to review all your information for past purchases.




As a data subject, you have the right to assert the rights of the data subject towards us at any time. In particular, you have the right to:

  • Obtain information wherever and if applicable to which extent we process personal data concerning you.
  • Access stored data concerning you, your purpose of the processing, categories of data, recipient, to whom we disclose data, and duration of the storage.
  • Request the rectification of your data without undue delay, as far as they are inaccurate or incomplete.
  • Request the declaration of your personal information from us without undue delay.
  • Withdraw your consent given to us concerning the processing of your data at any time.
  • Let the processing of your personal data be restricted.
  • Receive your personal data which you have provided to us in a structured, standard, and machine-readable format. And to transmit this data to another controller.


By contacting us at:




Our site may, from time to time include links to and from the websites of our partner networks, advertisers and affiliates. If you follow a link to any of these websites, please note that these websites have their own privacy policies and we do not accept any responsibility or liability for these policies.  Please check these policies before you submit any personal information to these websites.




We will update this privacy policy from time to time in response to changing legal requirements. please read our privacy policy frequently to acknowledge these changes.


Questions, comments and requests regarding this privacy policy are welcome and should be addressed by email to:


This privacy policy takes effect on 12 August 2022